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Practical notes for South African small businesses.

Getting found, getting enquiries and keeping more of what you earn. No fluff, just what works.

Articles are being rewritten for a broader audience. Links return as each piece goes live.

How much does Booking.com really cost a SA guesthouse?

The 15% commission adds up fast. The real annual cost for small accommodation, and what a direct site actually recovers.

Small business SEO: how customers find you on Google

When someone Googles your business name, do they find you or a competitor? How to own your own search results.

Why WhatsApp enquiries work in South Africa

South African customers prefer WhatsApp. A form that sends enquiries to your phone converts better than a complex online system.

Should you delist from Booking.com? (No, and here's why)

Keep the platform for discovery and take repeat guests direct. Delisting loses the first-time guests it sends you.

The billboard effect: what a direct site actually captures

Guests see you on a platform, then book direct. What a direct site captures and what it doesn't.

5 things every small business website needs in 2026

Mobile speed, WhatsApp, local SEO and two more non-negotiables for a site that turns visitors into enquiries.

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